Website FAQs
How do I contact InterstateArms by phone, fax, and email?- You can call us at 800-243-3006 or send an email to sales@interstatearms.com
- 8:30 to 5:30 M-F
- You will be sent a new Registration Form, Credit Application and instruction requiring other business documentations such as your FFL, Resale Tax Exemption Form and others.
- InterstateArms is a division of Witmer Public Safety Group a “Wholesale” firearms company, selling only to licensed firearms dealers. InterstateArms is not set up to collect or remit state sales taxes. Each FFL Dealer is required to provide a state sales tax form confirming they will be charging appropriate sales tax at the point of sale.
- Our Cooperate Office is located at 101 Independence Way, Coatesville, PA 19320
- Our Warehouse, returns, and fulfillment is located at 104 Independence Way, Coatesville, PA 19320
- FREIGHT:
- Free Freight for orders meeting or exceeding $500.
- $18.50 competitive flat rate shipping charge for orders under $500.
- Actual shipping charge is added to orders under $800.
- Alaska, Puerto Rico, and Hawaii customers please contact your sales rep for shipping rates. - HANDLING FEES:
- Based on sales history either a $4.99 or $9.99 handling fee will be applied after order entry
- Open account - Net 30 days (CREDIT APPLICATION required)
- ACH - (ACH FORM, voided check and CREDIT APPLICATION required)
- COD company check (CREDIT APPLICATION required)
- COD cash or money order
- MASTERCARD / VISA / AMEX / DISCOVER accepted
- Contact your Sales Account Manager
- All claims of receiving a damaged or defect item must be made within 24 hours of receiving said item. Contact your Sales Account Manager to request an RMA
- An allocated item is one where the demand for it far out steps the supply of an item, therefore enabling InterstateArms to sell all receipts of the item in less than a week and many times in a matter of hours. This item would be unavailable to order online and you should reach out and contact your Sales Account Manager
- Yes, a Dealer may request a “Dealer Pick Up” with your Sales Account Manager